Hays Collections Ltd is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal information when you visit our website or contact us.


Information We Collect

We may collect and process the following information:

  • Name, company name, and contact details (such as email address and telephone number)
  • Information you provide when making an enquiry or using our services
  • Technical data such as IP address, browser type, and website usage data

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our services
  • Communicate with you regarding your account or case
  • Improve our website and services
  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Professional partners (such as solicitors or service providers) where necessary to deliver our services
  • Regulatory or legal authorities where required

Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.


Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal and accounting requirements.


Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data where applicable
  • Object to or restrict processing in certain circumstances

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser.


Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Hays Collections Ltd
Email:  info@hayscollections.com
Website: www.hayscollections.com


Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.