UK Debt Recovery Specialists
Letting agents and property managers across the UK trust Hay's Collections to recover unpaid fees — No Collection, No Commission.
Debt Recovery Services
Letting agents invest significant time and resources in tenant finding, referencing, tenancy agreements and property management. When landlords delay or refuse payment for tenant find fees, management charges or renewal commissions, the impact on agency cash flow is direct.
Hay's Collections recovers debts for letting agents across the UK. We pursue unpaid tenant find fees, letting management arrears, letting agency contract debts and landlord commission balances.
In addition to our core No Collection, No Commission debt recovery service, we provide a comprehensive range of ancillary services — including debtor tracing, credit checks, legal escalation, statutory demands and enforcement support — ensuring your case receives the full specialist attention it deserves.
Common Problems
Landlords dispute or refuse tenant find fees after tenant placement.
Landlords fall behind on monthly letting management fee payments.
Landlords refuse renewal commission on tenancy renewals managed by the agent.
Landlords use deposit or inventory disputes to withhold letting fees.
Our Approach
15% on successful recovery. Zero upfront cost.
We understand letting agency terms, fee structures and landlord agreements.
Letting agent debts reviewed within 24 hours.
Court claims and statutory demands for persistent non-payers.
Simple & Effective
Upload your unpaid invoices and debtor details through our secure online form. We review every case within 24 hours and provide an honest assessment of recovery likelihood.
Our experienced team uses proven techniques — from professional letters and calls to negotiated settlements and legal action when necessary — all while protecting your business reputation.
Once we recover your debt, funds are transferred to you promptly. You only pay our commission on successful recovery — No Collection, No Commission, guaranteed.
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No Collection, No Commission. No risk. Just results for Letting Agents businesses across the UK.