UK Debt Recovery Specialists
Hotel & Accommodation Debt Recovery — Recover Unpaid Guest & Accommodation Fees UK
Hotels, guesthouses and accommodation providers across the UK trust Hay's Collections to recover unpaid fees — No Collection, No Commission.
Debt Recovery Services
Debt Recovery for Hotels and Accommodation Providers
Hotels and accommodation providers deliver essential hospitality services with significant operational and staffing costs. When corporate clients, event organisers or individual guests delay or refuse payment for accommodation, events or services, the impact on cash flow is direct.
Hay's Collections recovers debts for hotels and accommodation businesses across the UK. We pursue unpaid guest fees, accommodation arrears, corporate account debts and event booking balances.
In addition to our core No Collection, No Commission debt recovery service, we provide a comprehensive range of ancillary services — including debtor tracing, credit checks, legal escalation, statutory demands and enforcement support — ensuring your case receives the full specialist attention it deserves.
Common Problems
Debt Recovery Challenges in the Hotels & Accommodation Sector
Corporate Account Arrears
Corporate and business account clients build up significant accommodation invoice arrears.
No-Show and Cancellation Disputes
Guests and agencies dispute no-show and cancellation charges outside agreed terms.
Event Booking Non-Payment
Event organisers delay or refuse payment for conference, wedding and event bookings.
Walkout and Unpaid Guest Bills
Guests depart without settling room service, minibar and incidental charges.
Our Approach
How Hay's Collections Helps Hotels & Accommodation Businesses
No Collection, No Commission
15% on successful recovery. Zero upfront cost.
Hospitality Knowledge
We understand hotel booking terms, corporate accounts and event contracts.
Fast Case Review
Hotel debts reviewed within 24 hours.
Legal Escalation
Court claims and statutory demands for persistent non-payers.
Simple & Effective
Our 3-Step Debt Recovery Process
Submit Your Debt
Upload your unpaid invoices and debtor details through our secure online form. We review every case within 24 hours and provide an honest assessment of recovery likelihood.
We Pursue Recovery
Our experienced team uses proven techniques — from professional letters and calls to negotiated settlements and legal action when necessary — all while protecting your business reputation.
You Get Paid
Once we recover your debt, funds are transferred to you promptly. You only pay our commission on successful recovery — No Collection, No Commission, guaranteed.
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Ready to recover what you're owed?
No Collection, No Commission. No risk. Just results for Hotels & Accommodation businesses across the UK.