UK Debt Recovery Specialists
Haulage & Freight Debt Recovery — Recover Unpaid Transport Invoices UK
Hauliers, freight forwarders and transport companies across the UK trust Hay's Collections to recover unpaid logistics and freight invoices — No Collection, No Commission.
Debt Recovery Services
Expert Debt Recovery for Haulage and Freight Businesses
Haulage and freight companies operate on tight margins with significant fuel, vehicle and driver costs paid upfront before any client payment is received. When shippers, manufacturers, retailers or freight brokers delay or refuse payment for completed transport work, the cash flow impact is immediate and severe.
Hay's Collections provides specialist haulage and freight debt recovery across the UK. We recover unpaid transport invoices, freight forwarding debts, logistics contract arrears and pallet network charges. We understand the transport sector's specific pressures including fuel surcharge disputes, demurrage claims and freight broker payment delays.
Our No Collection, No Commission model means zero financial risk. 15% commission only on money successfully recovered.
In addition to our core No Collection, No Commission debt recovery service, we provide a comprehensive range of ancillary services — including debtor tracing, credit checks, legal escalation, statutory demands and enforcement support — ensuring your case receives the full specialist attention it deserves.
Common Problems
Debt Recovery Challenges in the Haulage & Freight Sector
Freight Broker Payment Delays
Freight brokers and 3PL providers delay or withhold payment to subcontracted hauliers.
Fuel Surcharge Disputes
Clients refuse to pay agreed fuel surcharges or dispute the surcharge calculation methodology.
Demurrage and Waiting Time Disputes
Clients dispute demurrage, waiting time and detention charges incurred during deliveries.
Damaged Goods Set-Off Claims
Clients claim goods were damaged in transit and set off the full transport invoice.
International Freight Defaults
Overseas clients default on international freight and cross-border transport invoices.
Pallet Network Arrears
Pallet network members and customers build up significant transport invoice arrears.
Our Approach
How Hay's Collections Helps Haulage & Freight Businesses
No Collection, No Commission
15% on successful recovery only. Zero upfront cost.
Transport Sector Knowledge
We understand haulage contracts, CMR conventions and freight forwarding terms.
Fast Case Review
Haulage and freight debts reviewed within 24 hours.
Demand Letters
Professional demand correspondence to shippers, brokers and logistics clients.
Legal Escalation
Court claims and statutory demands for persistent transport sector non-payers.
UK-Wide & International
Haulage debt recovery across the UK and international transport routes.
Simple & Effective
Our 3-Step Debt Recovery Process
Submit Your Debt
Upload your unpaid invoices and debtor details through our secure online form. We review every case within 24 hours and provide an honest assessment of recovery likelihood.
We Pursue Recovery
Our experienced team uses proven techniques — from professional letters and calls to negotiated settlements and legal action when necessary — all while protecting your business reputation.
You Get Paid
Once we recover your debt, funds are transferred to you promptly. You only pay our commission on successful recovery — No Collection, No Commission, guaranteed.
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Ready to recover what you're owed?
No Collection, No Commission. No risk. Just results for Haulage & Freight businesses across the UK.