UK Debt Recovery Specialists
Gyms, leisure centres and sports clubs across the UK trust Hay's Collections to recover unpaid fees — No Collection, No Commission.
Debt Recovery Services
Fitness and leisure businesses operate on membership, class and session fee models with significant fixed overheads. When members delay or default on membership fees, class packages or personal training payments, the impact on gym and leisure centre cash flow is considerable.
Hay's Collections recovers debts for fitness and leisure businesses across the UK. We pursue unpaid gym fees, leisure centre arrears, sports club contract debts and personal training balances.
In addition to our core No Collection, No Commission debt recovery service, we provide a comprehensive range of ancillary services — including debtor tracing, credit checks, legal escalation, statutory demands and enforcement support — ensuring your case receives the full specialist attention it deserves.
Common Problems
Gym and leisure members cancel direct debits and default on ongoing membership fees.
Clients book and attend classes or sessions but delay or refuse payment for packages.
Personal training clients fall behind on session fees and training programme payments.
Corporate wellness and gym contract clients delay payment for staff membership schemes.
Our Approach
15% on successful recovery. Zero upfront cost.
We understand membership terms, class structures and personal training contracts.
Fitness debts reviewed within 24 hours.
Court claims and statutory demands for persistent non-payers.
Simple & Effective
Upload your unpaid invoices and debtor details through our secure online form. We review every case within 24 hours and provide an honest assessment of recovery likelihood.
Our experienced team uses proven techniques — from professional letters and calls to negotiated settlements and legal action when necessary — all while protecting your business reputation.
Once we recover your debt, funds are transferred to you promptly. You only pay our commission on successful recovery — No Collection, No Commission, guaranteed.
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No Collection, No Commission. No risk. Just results for Fitness & Leisure businesses across the UK.