UK Debt Recovery Specialists
Facilities Management Debt Recovery — Recover Unpaid FM & Maintenance Fees UK
Facilities management companies across the UK trust Hay's Collections to recover unpaid service fees — No Collection, No Commission.
Debt Recovery Services
Debt Recovery for Facilities Management Companies
Facilities management companies deliver critical building services including cleaning, security, maintenance and HVAC across commercial, residential and public sector properties. When clients delay or refuse payment for contracted FM services, the impact on operational cash flow is direct.
Hay's Collections recovers debts for facilities management companies across the UK. We pursue unpaid FM service fees, maintenance contract arrears, facilities management invoice debts and service charge balances.
In addition to our core No Collection, No Commission debt recovery service, we provide a comprehensive range of ancillary services — including debtor tracing, credit checks, legal escalation, statutory demands and enforcement support — ensuring your case receives the full specialist attention it deserves.
Common Problems
Debt Recovery Challenges in the Facilities Management Sector
Service Contract Arrears
Commercial and public sector clients fall behind on regular FM service contract payments.
Performance Dispute Set-Offs
Clients claim service performance issues to set off against legitimate FM fees.
Reactive Maintenance Non-Payment
Clients delay or refuse payment for reactive maintenance and emergency callout work.
Contract Renewal Disputes
Clients dispute final invoices at contract renewal or termination points.
Our Approach
How Hay's Collections Helps Facilities Management Businesses
No Collection, No Commission
15% on successful recovery. Zero upfront cost.
FM Sector Knowledge
We understand FM contracts, SLA terms and service charge structures.
Fast Case Review
Facilities management debts reviewed within 24 hours.
Legal Escalation
Court claims and statutory demands for persistent non-payers.
Simple & Effective
Our 3-Step Debt Recovery Process
Submit Your Debt
Upload your unpaid invoices and debtor details through our secure online form. We review every case within 24 hours and provide an honest assessment of recovery likelihood.
We Pursue Recovery
Our experienced team uses proven techniques — from professional letters and calls to negotiated settlements and legal action when necessary — all while protecting your business reputation.
You Get Paid
Once we recover your debt, funds are transferred to you promptly. You only pay our commission on successful recovery — No Collection, No Commission, guaranteed.
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Ready to recover what you're owed?
No Collection, No Commission. No risk. Just results for Facilities Management businesses across the UK.