UK Debt Recovery Specialists
E-Commerce Debt Recovery — Recover Unpaid Online Retail & Digital Debts UK
E-commerce businesses and online retailers across the UK trust Hay's Collections to recover unpaid invoices — No Collection, No Commission.
Debt Recovery Services
Debt Recovery for E-Commerce and Online Retail Businesses
E-commerce businesses operate in a fast-moving digital environment with complex supply chains, platform fees and digital service costs. When suppliers, platform partners or B2B customers delay or refuse payment, the impact on online business cash flow is immediate.
Hay's Collections recovers debts for e-commerce businesses across the UK. We pursue unpaid supplier invoices, platform fee arrears, digital service debts and B2B e-commerce contract balances.
In addition to our core No Collection, No Commission debt recovery service, we provide a comprehensive range of ancillary services — including debtor tracing, credit checks, legal escalation, statutory demands and enforcement support — ensuring your case receives the full specialist attention it deserves.
Common Problems
Debt Recovery Challenges in the E-Commerce Sector
Platform Fee Arrears
E-commerce platform and marketplace clients delay payment for listing and fulfilment fees.
Supplier Invoice Non-Payment
Online retailers delay or refuse payment for dropship and wholesale supplier invoices.
Digital Service Debts
E-commerce businesses default on web hosting, development and digital marketing fees.
B2B Online Order Defaults
Business customers buying through e-commerce channels delay or refuse payment.
Our Approach
How Hay's Collections Helps E-Commerce Businesses
No Collection, No Commission
15% on successful recovery. Zero upfront cost.
E-Commerce Knowledge
We understand online retail terms, marketplace agreements and digital service contracts.
Fast Case Review
E-commerce debts reviewed within 24 hours.
Legal Escalation
Court claims and statutory demands for persistent non-payers.
Simple & Effective
Our 3-Step Debt Recovery Process
Submit Your Debt
Upload your unpaid invoices and debtor details through our secure online form. We review every case within 24 hours and provide an honest assessment of recovery likelihood.
We Pursue Recovery
Our experienced team uses proven techniques — from professional letters and calls to negotiated settlements and legal action when necessary — all while protecting your business reputation.
You Get Paid
Once we recover your debt, funds are transferred to you promptly. You only pay our commission on successful recovery — No Collection, No Commission, guaranteed.
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Ready to recover what you're owed?
No Collection, No Commission. No risk. Just results for E-Commerce businesses across the UK.